About Us

Who are we?

We started Azra Sands based on our passion for two things: Jewellery, and travel. Having travelled the world and collected pieces from local manufacturers, we loved the way these pieces allow us to weave in the memories of our adventures into our everyday outfits, to feel like we carry a piece of our experience with us.

Azra Sands works with costume jewellery manufacturers around the world to curate collections that evoke memories of these experiences, so that our buyers can also relive these memories in their everyday.

 

What makes our pieces different?

Our collections are curated based on very specific experiences and memories we try to recapture through look and feel. We test each piece we integrate into our collections for quality, and ensure we price at a level to ensure these experiences are accessible to all – we are firm believers in democratising experiences.

As well as individual strand pieces, we also focus on offering multiple-strand necklaces, allowing our customers to wear each strand at once for a bold look, or wear just one or two of the strands for a more subtle and understated look without compromising on the way it makes them feel.

 

Who is our Jewellery for?

Jewellery is a form of expression that we don’t believe should be constrained by gender. Wherever you identify on the gender identity spectrum, our jewellery is here to help you express yourself and to make you feel something. It’s for those who want to elevate their everyday outfits, who want to put their own stamp on their aesthetic, and those looking to relive their best adventure experiences.

 

Orders

Unfortunately, we cannot guarantee orders can be cancelled or amended once placed. However, please get in contact with us at azrasandssales@gmail.com at the soonest and we will do everything in our power to accommodate your request.

 

Shipping & Delivery

International orders may be subject to import duties, taxes, and fees levied by your destination country. These costs are the responsibility of the customer and are not included in the price of the item or shipping.

We work with manufacturers from markets including China, Turkey and the Philippines. Due to the diverse number of countries our jewellery comes from, shipping times can vary significantly. However, you can usually expect to receive your order in 7 working days.

 

However, if you haven’t received your order within 10 working days, please do contact us via the link at the bottom of this page so we can look into the delivery status for you.

 

Returns and Refunds

We take every effort to ensure you are happy with your purchase. However, if for any reason you are dissatisfied, our returns and refunds policy is as follows.

-          We accept returns within 7 days of delivery.

-          Items must be unused, unworn, and in their original packaging.

-          For hygiene reasons, earrings and pierced jewellery cannot be returned unless faulty.

-          Faulty or Damaged Items: If your item arrives damaged or faulty, please email us within 7 days with your order number and photographic proof so we can arrange a replacement or a refund.

-          Email us at azrasandssales@gmail.com with your order number and reason for return so we are able to provide you with return instructions. Once we receive your item, we’ll process your refund within 5 business. Refunds will be issued to your original payment method, and may take up to 4 business days to appear in your account. Shipping costs are non-refundable (unless item is faulty). Customers outside [your country] are responsible for return shipping costs and any duties/taxes incurred.

 

Product Information

We’re proud to make jewellery more inclusive and accessible. No intimidating boutiques, no inflated prices — just beautiful pieces delivered straight to your door.

Our pieces are costume jewellery, made up of a mix of steel, copper and iron – often with silver or gold plating. Our stones are genuine precious/semi-precious stone, whilst our beads are made up of either glass, acrylic, plastic, or high quality imitation crystal/pearl.

Pieces should be protected from excessive moisture and long term sun/heat exposure to best maximise the life of your jewellery.  

 

Gifting

Unfortunately we do not offer gift cards or gift wrapping/packaging services at present. However, we are in the process of setting this up, so please do keep an eye out!